Episode 95: Michelle & Alicia talk about VOICES’s services for the elderly

Michelle Motta & Alicia Reeves talk about VOICES's services for the elderly

Our mission: VOICES, Inc. is an agency dedicated to protecting the rights of residents of long-term care facilities, in Vanderburgh County, though advocacy and empowerment.

 

More about VOICES, Inc.

VOICES Inc. is a local non-profit organization founded in 1980 to address the concerns of our 2500 vulnerable neighbors living in local nursing home and licensed assisted living homes in Vanderburgh County.  There is one full time Ombudsman who is responsible for those, like Caroline, living in nursing homes.  Caroline had always been a private person. Now she found herself in a nursing home sharing a room with a stranger.  She missed her cat and wanted to go home, but needed too much care to live alone safely.  VOICES, Inc. referred Caroline to a program that helped her qualify for her own apartment where she could live with her cat, and the right amount of help to live independently and safely. 

 

VOICES, Inc also has one part-time Ombudsman responsible for those living in assisted living homes like Rose.  Rose had the money to pay her bill at the assisted living home, but her guardians weren’t allowing her to access it. She had to sell some of her prize possessions to buy a graduation gift for her granddaughter. VOICES, Inc. helped Rose regain access to her income, and she didn’t have to face eviction. 

 

VOICES Inc. advocates for those living in long-term care homes, by ensuring they are able to maintain their freedom, dignity, and quality of life.  Services include: investigation of complaints, resolution of problems, and protection of resident rights. VOICES Inc. also provides information/training to residents, the general public, and nursing home staff on long-term care issues such as quality of life and care, selection of a nursing home, and sources of payment for care.  VOICES Inc. delivers quarterly newsletters to nursing home residents reminding them of their resident rights and who to contact for assistance if there are any problems. 

 

All services provided are free and confidential. Anyone who may have concerns regarding long-term care or residents in a long-term care home may contact VOICES Inc. for assistance in resolving a potential grievance. 

 

For more information on VOICES, visit http://voicesinc.info/